Community Guidelines


Welcome to FrienDoor—a community where everyone feels at home. Our mission is to foster real-world connections and neighbourhood engagement while celebrating local cultures and ensuring a safe, welcoming, and fun environment for all users. By using FrienDoor, you agree to uphold these guidelines to create a positive and inclusive community. As FrienDoor operates in the UK, all users must comply with UK laws, including data protection (GDPR), anti-discrimination laws, and online safety regulations.

1. Respectful Communication: Treat everyone with kindness, empathy, and respect. We celebrate diversity and encourage positive interactions. Any form of hate speech, discrimination, harassment, or personal attacks is strictly prohibited. Engaging in civil discourse and constructive conversations is key to making FrienDoor a safe and friendly space.

2. Embrace Diversity: FrienDoor is about real people and real experiences. Users must register with their true identity and not impersonate others. Fake accounts, deceptive behaviour, and misinformation harm trust within the community and are not tolerated. Building authentic relationships strengthens our neighbourhoods.

3. No Spam or Self-Promotion: While sharing your interests and achievements is encouraged, excessive self-promotion or spamming is discouraged. Let's prioritize authentic connections over promotional content, ensuring that the platform remains focused on fostering meaningful friendships.

4. Be Genuine and Honest: Mystic Drop and Hidden Gem features allow social discovery, but interactions should always be respectful and consensual. Users can choose who they interact with and whether to accept friend requests. Unsolicited messages, spamming, and manipulative behaviour will lead to restrictions or bans. Always respect users' boundaries and choices.

5. Protect Privacy and Safety: Protecting personal information is a priority. Users should be cautious when sharing details online and report any suspicious activities. Verified users gain access to additional features, and verification must be completed with authentic details. Any violation of privacy, such as doxxing or stalking, will result in immediate action. If you encounter any suspicious or inappropriate behaviour, promptly report it to our platform administrators.

6. Reporting and Moderation: Users can report inappropriate behaviour, and our moderation team will investigate fairly. If a user is found violating guidelines, actions may range from warnings to temporary suspensions or permanent bans, depending on the severity of the violation. Repeated offenses will lead to stricter consequences. In extreme cases, legal authorities may be involved when necessary.

7. Resolve Conflicts Peacefully: In case of disagreements or conflicts with other users, approach discussions calmly and with an open mind. Seek resolutions through dialogue and understanding. If needed, our platform administrators are here to assist in mediating conflicts.

8. Zero Tolerance for Illegal Activities: FrienDoor adheres to all applicable laws and regulations. Engaging in illegal activities or promoting harmful behaviours will result in immediate removal from the platform.

9. Content Guidelines: All content, including posts and voice messages in Drops, must align with community values. Voice messages cannot contain insults, advertisements, promotions, or sales pitches and must match the selected purpose. Any content involving sexual themes, harassment, or explicit material is strictly forbidden. Users should respect privacy and avoid sharing sensitive personal information.